Frequently Asked Questions
How long with my order take?
Made to Order Items
Unless otherwise indicated all jewellery orders will be made to order especially for you. This process includes casting, post cast finishing, soldering jump ring, polishing, quality check, gift packing and posting. Please expect an approximate 4-6 week wait from order to dispatch, however I will always do my best to get your jewellery to you as quickly as possible :)
Ready to Ship
Occasionally I may have ready to ship items which means they are ready to be packed and posted right away. These will be shipped within 5 days of ordering. Any ready to ship items will be clearly labelled.
Do you take custom design orders?
I'm not currently offering a custom jewellery service, however if you have a special one off piece in mind please get in touch and I can let you know if it's something i would be able to do for you :)
How do I care for my jewellery?
How will my order be packed and posted?
Every piece of jewellery will be packed in its own gift box with our signature gift wrapping, making each order special. You can find further information on our postage and returns page here